Your Data. Protected & Purposeful.
This Privacy Policy explains how RED – The AI Learning Assistant ("RED", "we", "our", "us") collects, uses, stores, shares, and protects your information when you access our platform, courses, or services.
We may collect the following categories of data:
1.1 Personal Information
- Full name
- Email address
- Mobile number
- Residential address
- Occupation / education details
- Profile details created by you
1.2 Payment Information
Transaction IDs, payment timestamps, method of payment (UPI/Card/Wallet metadata).
RED does not store debit/credit card numbers, UPI PINs, OTPs, or bank account details. All payments are handled securely by third-party processors like Razorpay (RBI / PCI-DSS compliant).
1.3 Usage Data
- Course progress and activity
- Assessment uploads and submissions
- IP address, device information, browser type
- Login timestamps
- Interaction logs (chatbots, editors, notes, compilers)
- Error logs and diagnostics
1.4 Communications
- Emails and messages sent to support
- WhatsApp or SMS communication (optional)
- Notes saved in your account
- Code or text executed in the in-browser compiler
1.5 Security & System Logs
- Authentication attempts
- Fraud prevention logs
- Server and cloud provider logs
We process your data under one or more of: consent, contractual necessity, legitimate interests (fraud prevention, platform security, analytics), and compliance with legal obligations.
Your information may be used for:
- Service Delivery: creating/maintaining your account; providing course, notes, assessments, certificates; sending OTPs and notifications.
- Payments & Verification: processing payments; generating Registration ID & Enrollment Number; confirming identity for certificates.
- Learning Experience: personalizing recommendations; improving content and UX; providing analytics.
- Communication: assessment instructions, certificate delivery, policy updates.
- Safety & Compliance: detecting fraud/abuse; preventing piracy; complying with Indian law.
We do not sell your data. Data may be shared only with:
- Payment gateways (e.g., Razorpay)
- Communication providers (Email, SMS, WhatsApp)
- Cloud hosting partners (secure platform operation)
- Analytics tools (performance improvement & issue detection)
- Law enforcement (only when legally required or for suspected fraud/hacking)
All third-party processors follow appropriate data protection agreements.
Some service providers may operate outside India. We ensure protection through standard contractual clauses, encrypted transfers, and secure cloud environments.
- Encrypted data storage
- SSL-secured communication
- OTP-based login & verification
- Access controls
- Fraud & intrusion monitoring
No system is 100% secure. Inform us immediately if you suspect unauthorized access.
We retain data only as long as necessary for course access, certificate verification, regulatory/legal requirements, and security investigations. You may request deletion (subject to ID verification and legal retention rules).
Depending on applicable law, you may request: access, correction, deletion, restriction, withdrawal of consent, or account deletion.
Contact: help@redonline.in. We aim to respond within 30 days.
We use cookies for essential login/session functionality, analytics, performance monitoring, and fraud prevention. You may control cookies in your browser; disabling essentials may reduce functionality.
Services are not intended for children under 13. If we discover an under‑13 account, we will delete it promptly.
Because RED offers cybersecurity, ethical hacking, AI, and technical learning, strict misuse and anti‑piracy rules apply.
11.1 Course Content Protection
- No sharing/uploading/forwarding RED content
- No redistribution (free or paid) on public platforms
- No publishing course files on Telegram, drives, or forums
- No selling or monetizing RED content
11.2 Monitoring & Enforcement
- Download patterns
- Sharing attempts
- IP violations
- Suspicious login activity
11.3 Violations & Penalties
- Immediate account suspension / revocation of certificates
- Permanent ban, penalties up to ₹50,000
- Legal action under Indian cyber laws
11.4 Misuse of Cybersecurity Knowledge
If RED content is used for hacking attempts, illegal intrusion, fraud, data theft, privacy attacks, or criminal activity: RED is not responsible. User bears full responsibility; RED may cooperate with law enforcement.
- Some course materials may include publicly available or open-source content.
- RED does not claim ownership of third-party materials.
- All rights belong to original creators.
- Users must verify legal use.
- RED is not liable for claims by original content owners.
We may update this Privacy Policy at any time. Changes may be communicated via email, in‑app messages, or updated website posting. Continued use of RED means you accept updated terms.